Testimonials & Reviews
APEX Spine and Neurosurgery
Neurosurgery & Minimally Invasive Spine Surgery located in Roswell, Bethlehem, Columbus, and Suwanee, GA.
APEX Spine and Neurosurgery always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 111 reviews with an average rating of 4.93 out of 5 stars. Please read what others are saying about APEX Spine and Neurosurgery below, and as always, we would love to collect your feedback.
Nequan W.
Submitted 10/25/23
Everything has been great & handled in a good timely manner. I have no complaints. I would recommend Apex to family & friends.
Carol W.
Submitted 10/25/23
Caroline is wonderful & has done an excellent job in mine and my daughters care. She is so sweet & has a lot of patience with us. Dr. Ayer is awesome too he listens to our concerns & he explained everything where we could understood it.
Wendy S.
Submitted 10/25/23
A 10. Caroline has been great and so helpful with my mother and I. I forget so easily, and she has done good. Dr. Raore is good, he explains everything in detail and is a great doctor.
Eddy A.
Submitted 10/25/23
Very professional providers and stuff
Michael P.
Submitted 10/23/23
Smooth
Robert T.
Submitted 10/20/23
This is my first ever hospital visit and I cant say enough about apex fantastic staff made sure I was well taken care of I tell everyone how much it changed my life
Antwinette B.
Submitted 10/20/23
Excellent service by everyone at the Columbus office. Front desk clerk is very prompt and attentive. The doctors are very knowledgeable, attentive to your needs and concerns.
Keena G.
Submitted 10/20/23
The customer service was excellent especially Caroline the receptionist
D H.
Submitted 10/19/23
I return to the doctor's office after my test results were in that was ordered by Dr Ayers. Initially I met with Mike the PA who went over all of my film. He was friendly and knowledgeable. I had a lot of questions. He went over the film several times until I understood what I was viewing. I was made aware of the option of having an epidural to ease the pain and prolong or prevent the necessity of me having surgery. It was nice to know that I had an option. After I decided I would go forward with the epidural, Dr Raore entered the room and went over the procedures with me. He made me feel at ease and that I would be in good hands. Vivian the scheduler was also very pleasant and she scheduled my procedure. The thought of having long needles stuck into my back was very unsettling. I called back with more questions and was immediately connected to a PA that calmly went over the procedures again with me and pre-ordered me sedatives. I arrived the day of my procedure and was immediately taken to the surgical area.
I was still nervous.
I was made to feel comfortable by Dr. Raore. My procedure was very effective and following it I have not had any back pain as of today and counting If surgery is necessary in my future I will definitely continue my care with Apex Spine and Neurosurgery.
The ancillary team at Apex is wonderful especially Caroline their front desk assistant. Caroline's customer service skills are commendable. Her smile is genuine and she makes you feel welcome the moment to step into the doors. When I return to their office with my test results she came downstairs from the office and met me and took the results so I wouldn't have to walk while I was in pain. After my procedure while waiting for my ride to pick me up she purchased me a bottle of water from her own funds. She follows up with the patients and make sure that their concerns are addressed and a timely fashion. I have witnessed her interactions with other patients and was impressed.I have nothing but good reviews on everyone that I came in contact with at this office and I highly recommend them.
D H.
Submitted 10/19/23
I arrived at Apex spine and neurosurgery with severe back pain. I didn't know what to expect I only knew that I didn't want surgery. My appointment was with Dr Ayers when we went to he was very personable and approachable. I didn't feel like I was being rushed. He asked me questions and he listened to my concerns especially being afraid of having surgery. He didn't dismiss me instead he ordered tests to find out the scope of my problems to determine how to proceed. It was very refreshing having a doctor that cared.
Wilvoski P.
Submitted 10/19/23
Fast & reliable & they always get the job done so yes I recommend you to give it a try.!!!
Roberto L.
Submitted 10/18/23
My experience as a patient there is amazing! everyone is very helpful and show that they care
Douglas J.
Submitted 10/18/23
Good service
Emile D.
Submitted 10/18/23
Great Customer Care the doctor was very informative answered all the questions that I had about my surgery.
Rachel B.
Submitted 10/18/23
From my Surgeon/Doctor to his PA at the hospital to the entire staff at the Columbus APEX I will be forever grateful. I’ve had back issues for 13 years and finally someone listened to me and I’m 2 weeks post op and already feel 1000x better!! The staff here is beyond helpful and Caroline is the absolute best! She has answered all my crazy questions and is always offering help anyway she can. I would recommend them to everyone!
Yael R.
Submitted 10/18/23
Good people to be around and work with and understandable and listen to everything you tell them in order to help you out
Dana N.
Submitted 10/18/23
Dr. Ayer is So respectful and very professional and explains everything. And his plan of action.From the First visit his office staff. Caroline, worked her magic. And I can not thank her enough. I can not begin to say how thankful I am to Apex. If there were a 10+ star rating there they’re! You will be in good hands
Gabrielle I.
Submitted 10/18/23
Dr. Raore was very patient and shared a lot of knowledge with me. He immediately gave me the treatment plans that I needed and medicine. Great doctor with an outstanding staff behind him to assist I'd definitely recommend anyone to this practice.
Brenda C.
Submitted 10/18/23
From the front desk on, I have had excellent care. Dr. Sami is very kind and compassionate. He takes his time to explain the issue and treatments . Dr. Sami listens to his patients. This office is easily accessible and prompt to address any concerns. My upcoming surgery has been explained in detail. I am confident that I am in good hands. If you are looking for a neurosurgeon, I highly recommend this group!
Brenda C.
Submitted 10/18/23
I am so glad I found this place! Dr Sami, Dr Sch
Fax Number for all locations: (678) 963-5307